They have been talking this whole time. You just have not been listening. Every day, your business has hundreds of conversations. Customer chats, contact forms, support tickets, sales messages, and quick emails all hold valuable information about what your customers want. Yet as Invoca explains, most companies capture only a…
Tag: customer insights
AI
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Smart Teams Use Trendlyzer to Stay Ahead
Insight-Rich Reports in 60 Seconds In today’s market, moving fast isn’t enough—you need to move smart. Every founder, marketer, and sales leader talks about being “customer-centric,” but how many can actually tell you what their customers are thinking right now? Trendlyzer. This is the problem we built Trendlyzer to solve….
AI
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AI: The Coolest Upgrade to HVAC
Here’s how AI is transforming the HVAC field: Predictive Maintenance & Diagnostics Some AI platforms use machine learning to analyze sensor data in real-time. These tools detect early signs of mechanical issues—like pressure anomalies, abnormal vibrations, or heat fluctuations—before they become expensive problems. Result: Reduced emergency service calls, lower maintenance…
AI
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What Web Visitors Really Want: 5 Themes From 196 AI Agent Conversations
What Real Chats Reveal About Customer Needs The way people interact with websites is changing—and fast. Static pages and clunky forms are being replaced by something more intuitive, more personal, and more helpful: AI agents. At Vengo AI, we recently analyzed 196 real web conversations across customer websites where AI…