Empowering Global Voices Gertrude Matshe is a powerful figure in the global conversation on diversity, equity, and inclusion. As the Global Curator and Founder of HerStory Circle and DiversityConnector, she has built a legacy of empowerment, amplifying voices that often go unheard. Her career spans several impactful roles: DEI consultant,…
Tag: Customer Experience
AI
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Customer Engagement, AI, and Busy CEOs
The Busy Life of a CEO If you were to catalog the responsibilities of a CEO, you\’d discover it\’s an extensive list! Despite having a full team to delegate tasks to, the CEO remains the company’s public face, the ultimate problem solver, and the go-to person for everyone. In the…
AI
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Vengo AI: Revolutionizing Customer Engagement with Cutting-Edge AI
What Vengo AI does Vengo AI empowers businesses to create AI digital identities that engage customers 24/7 through text, video, and voice. This all-in-one platform enhances customer interactions, boosts sales, and personalizes experiences, offering a seamless solution for modern customer service needs. The Current Landscape The AI industry…
AI
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Amazon\’s AI Shopping Assistant Rufus: A Game-Changer
Rufus: Transforming Shopping with AI Innovation On February 1st, 2024, Amazon announced its new AI shopping assistant, Rufus. Amazon has consistently been at the forefront of innovation. One of their groundbreaking developments is Rufus, an AI-powered shopping assistant designed to enhance the customer experience. This is groundbreaking because, for the…
AI
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Amazon\’s AI Shopping Assistant Rufus: A Game-Changer
Rufus: Transforming Shopping with AI Innovation On February 1st, 2024, Amazon announced its new AI shopping assistant, Rufus. Amazon has consistently been at the forefront of innovation. One of their groundbreaking developments is Rufus, an AI-powered shopping assistant designed to enhance the customer experience. This is groundbreaking because, for the…