The Moment Buyers Decide Is Smaller Than You Think There was a time when buyers followed a process. They discovered.They researched.They compared.They reached out. And eventually, they decided. That process felt visible. Predictable. Controllable. Today, it happens differently. Most of the decision is already over before anyone ever reaches out,…
Tag: buyer intent
AI
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What Web Visitors Really Want: 5 Themes From 196 AI Agent Conversations
What Real Chats Reveal About Customer Needs The way people interact with websites is changing—and fast. Static pages and clunky forms are being replaced by something more intuitive, more personal, and more helpful: AI agents. At Vengo AI, we recently analyzed 196 real web conversations across customer websites where AI…